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myranthesilo

Company Formation Specialists

Privacy Policy

Your privacy matters to us at myranthesilo

Information We Collect

At myranthesilo, we understand that starting your business formation journey requires trust. When you use our platform, we collect certain information to provide you with the best possible service for your Canadian business needs.

Personal Information

This includes your name, email address, phone number, and mailing address. We need this information to process your business formation documents and communicate with you about your application status.

Business Details

Information about your proposed business including company name preferences, business type, registered address, and director information as required by Canadian corporate law.

Payment Information

Credit card details, billing addresses, and transaction history. This data is processed securely through our payment processors and is never stored on our servers.

Usage Data

How you interact with our website, pages visited, time spent on our platform, and technical information like your IP address and browser type.

How We Use Your Information

Your information helps us deliver the business formation services you expect. We use your data to prepare and file your incorporation documents with the appropriate Canadian government agencies, whether provincial or federal.

We also use your information to send you updates about your application, important deadlines for your business, and occasionally helpful resources about running a Canadian business. You can opt out of these communications at any time.

Sometimes we analyze usage patterns to improve our website and services. This helps us understand which features are most valuable to our clients and where we might need to make improvements.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we do share specific information when necessary to complete your business formation:

Government agencies receive the required information for your incorporation filing. This includes corporate registries, Canada Revenue Agency for tax numbers, and provincial agencies as needed for your business type.

Our service providers who help us operate our platform may have access to your information. These include our hosting provider, email service, payment processors, and the legal professionals who review filings. All these partners are bound by confidentiality agreements.

In rare cases, we might be required to disclose information due to legal requirements, court orders, or to protect our rights and safety.

Your Rights and Choices

Under Canadian privacy laws, including PIPEDA, you have several important rights regarding your personal information:

  • Access your personal information we hold and request a copy of it
  • Correct any inaccurate or incomplete information in our records
  • Request deletion of your personal information, subject to legal retention requirements
  • Withdraw consent for certain uses of your information where consent is the legal basis
  • File a complaint with the Privacy Commissioner of Canada if you believe we've mishandled your information
  • Request information about how we use and disclose your personal information

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days as required by Canadian law.

Data Security and Retention

We take protecting your information seriously. Our website uses SSL encryption to protect data in transit, and we store information on secure servers with restricted access. Our staff receives regular training on privacy and security practices.

We keep your information for as long as needed to provide our services and meet legal requirements. For completed incorporations, we typically retain records for seven years as required by business laws. Some documents may be kept longer if required by specific regulations.

If you close your account or request deletion, we'll remove your personal information within 90 days, except where we're legally required to keep certain records.

International Data Transfers

While we primarily operate within Canada, some of our service providers may process data outside the country. When this happens, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.

Any international transfers are conducted under agreements that require the same level of protection as required by Canadian law.

Changes to This Policy

We review and update this privacy policy annually or when we make significant changes to our practices. When we update the policy, we'll post the new version on our website and notify active users by email.

Continued use of our services after policy changes constitutes acceptance of the updated terms.

Privacy Questions or Concerns?
Contact our Privacy Officer
190 1ere Avenue
Sainte-Anne-des-Plaines, QC J0N 1H0
Canada
Phone: +12047725060
Email: info@myranthesilo.com

This privacy policy was last updated on January 15, 2025